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Driving Networked Service Productivity

Description

(Markt- und Unternehmensentwicklung Markets and Organisations) 1st ed. 2020 Edition 

by Christofer F. Daiberl (Author) 

Christofer F. Daiberl explores how to enhance the productivity of services delivered by a network of co-providers. Harnessing empirical insights and synthesizing contributions from service design, information systems, and engineering, the author develops a systematic productivity improvement technique. The technique supports practitioners to iteratively discover and seize opportunities to enhance productivity for their own organization, customers, and relevant co-providers. Reflecting on the overall results, five general design principles are proposed that support the development of new artifacts fostering truly productive services in a networked world.

Details

Year:
2020
Pages:
276
Language:
English
Format:
PDF
Size:
8 MB
ISBN-10:
3658295791
ISBN-13:
978-3658295790
ASIN:
B085FVSMNC
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