1st Edition
by Matthew John Franchetti (Author)
An in-depth introduction, Lean Six Sigma for Engineers and Managers: With Applied Case Studies
presents a detailed road map and industry examples to help you
understand and implement the LSS system. It discusses the LSS process to
define improvement needs, measure current business performance, analyze
performance results using statistical tools, improve business and
financial results, and control peak business performance. It shows you
how to realize the customer satisfaction benefits of Six Sigma and the
cost reduction benefits of Lean manufacturing.
A practical and
technical guide to fully understanding and implementing LSS for any
organization, from manufacturing to service facilities, this book is
based on concepts related to total quality management, data analysis,
and statistical process control. It details an LSS process that has been
applied and refined during the past 10 years on more than 20 LSS
projects around the globe. The book includes a framework for
implementing LSS, discusses LSS strategies, and includes case studies
from service and manufacturing organizations.
The need
for LSS has been brought on by increased global competition, sustained
financial crises, and increased consumer expectations for higher quality
and lower costs. Technologically complex products and processes
combined with global supply chains have intensified the need for LSS.
The benefits of focusing on LSS by individual organizations can lead to
enhanced economic performance, strong levels of customer satisfaction,
and higher market shares. With discussions of statistical analysis,
training, implementation, common pitfalls, and best practices, this book
gives you the edge in increasing your organization’s competitiveness in
the rapidly evolving global market.
