1st Edition
by James Carberry (Author)
Improving communication is one of
the most important – and challenging – issues that management
accountants face. In a global survey of CFOs, Ernst & Young said:
"Despite two thirds of respondents saying that increasingly they act as
the public face of the organization, most point to communication and
influencing as the most important area for improvement."
In this publication you will learn:
- How do management accountants know if they are effectively communicating?
- What are the most effective techniques for improving their communication skills?
This
book is specifically designed to meet the needs and interests of
management accountants. It draws on interviews with finance
professionals at every level of corporate accounting, as well as with
communication consultants, executive recruiters and educators. It looks
at how management accountants communicate inside and outside their
organizations, identifies best practices, and gives hands-on strategies
that accountants can use right away.
Readers will discover how to:
- Move their current communication skills to a higher level.
- Recognize the importance of communication within the context of their financial manager function.
- Understand the right way to deliver bad news and resolve conflicts.
- Manage the impact of new technologies on traditional communication channels.
- Develop the skills to use active listening as the foundation for positive communication tactics.
